What are “unassigned” students?
Unassigned students are students who have licenses within Typing Agent, but are not assigned to any classroom. In order for the students to be included in your rosters, you will need to ensure that they are enrolled in a classroom.
Should you want to locate your unassigned students, select the Roster button from your dashboard.
In the right corner, you’ll see a bar that lists your percentage of licenses used. You will also find your total student license count, total of active students (assigned to a classroom) in the program, and an additional category for total of unassigned students. Select the funnel button.
Now, select Unassigned Students. You will then see a list of all of your unassigned students in the program.
Now that you've found them, you can now click on the box on the left next to a student or a few students' names. Then from the fly-out menu, you can opt to: enroll the student(s) to a classroom (Enrollments); reset passwords; delete; login as; or edit them.
Additionally, here is a video tutorial you can view to do this from any account role.