Why is StarTypers sunsetting?

If you are currently using StarTypers, it’s important to know that we are sunsetting this program. StarTypers was built on Adobe flash, an older technology that by December 2020, will no longer be supported by Adobe. Due to these circumstances beyond our control, by September 1, 2020, StarTypers will no longer be online or available for use so we encourage all our StarTypers customers to make the move prior to this date and we are here to help you along the way.

With this said, please know that we have not left you without an excellent replacement program for typing! In fact, you will find that your keyboarding experience will improve as we are offering an upgrade to our newest and best program, Typing Agent 5.0 at the same low StarTypers price for the 2020-21 school year. Typing Agent is a very versatile program that can even be customized to mimic the StarTypers experience, however after trying Typing Agent, we hope you see the benefit of a more full featured keyboarding program.

What will Happen to my Account?

You can certainly keep the data from your account (Students, Classes and Teachers). We also suggest you download any reports that you may need in the future.

Your account representatives Marie (marie@mariebouk12.com) or Linda (linda@mariebouk12.com) will be happy to work with you to transition to Typing Agent 5.0 without issue. You should already have their contact details but we're providing these here for your convenience. Please don't hesitate reaching out to them at any time. (You will need to contact them later in this process so please keep their contact details on hand.) We have also created a short 3 part video series to help walk you thru the transition process that you will find at the end of this help file.

Should you want to venture doing some of the tasks without their assistance to move your account data into Typing Agent 5.0, you'll need these 3 things:

1. Your account domain. Your domain is where you go when you log into StarTypers; for example, https://yourdomain.startypers.com. If you’re logging in at https://startypers.com, your domain will be what you enter in the “domain” field when logging in.

2. Your account representative’s contact information. If you don’t have this, just contact us at support@startypers.com.

3. CSV files of all your current teachers, classes and students. This will be the data you upload into your new Typing Agent 5.0 account. If you prefer to start from scratch, you can do that too. However, you will need these files if you are planning to migrate your data.

What must I do?

You used CSV files to upload data:

If you uploaded your teachers, classrooms and students using CSV files when you began using StarTypers, you’re in luck. You can download those files and modify them to be used in Typing Agent 5.0. Here is what you need to do in your StarTypers account:

1. Download Teachers

From your dashboard, select the text in the first box under the Getting Started header that reads “1. Upload Your Teachers”.

Select the green text name of your CSV file under the Teacher Upload History header. This will download your Teachers CSV file.

2. Download Classes

Go back to your dashboard and select the text in the second box under the Getting Started header that reads “2. Upload Your Classes”.

Select the green text name of your CSV file under the Teacher Upload History header. This will download your Classes CSV file.

3. Download Students

Go back to your dashboard and select the text in the third box under the Getting Started header that reads “3. Upload Your Students”.

Select the green text name of your CSV file under the Student Upload history header. This will download your Students CSV file.

You did NOT use CSV files to upload data:

If you added your school’s data another way, you can still gather your data and export each teacher, class and student to their respective CSV files that you may download and use.

1. Download Teachers

From your dashboard, select the My School button at the top right of the screen.

At the top right of this screen, click on the grey download arrow icon. This will export your teachers to a CSV file to download.

2. Download Classes

Go back to your dashboard and select the Classroom button at the bottom right of the screen.

At the top right of this screen, click on the grey download arrow icon. This will export your classes to a CSV file to download.

3. Download Students

Go back to your dashboard and select the text in the third box under the Getting Started header that reads “3. Upload Your Students”.

Now, select the green Export icon. This will export your students to a CSV file to download.

Contact Your Account Manager

Once you’ve gathered all your data, it’s time to reach out to your account rep. Marie or Linda or support@startypers.com. We will set you up with your shiny, new Typing Agent 5.0 account.

Uploading Your Data

By now, you’ve been given access to your new Typing Agent 5.0 account by your account representative. You will be logging in to https://yourdomain.typingagent.com instead of StarTypers.

Now, it’s time to upload all of your school’s former data and get cozy. From your dashboard, hover over your Admin button and select Uploads.

You’ll see that the templates for uploading your teachers, classrooms and students are very different from the one in StarTypers. Before beginning your uploads, please correct your CSV files so that your data matches the Typing Agent template. (Note: When entering kindergarteners, enter “0” for the grade, as this field requires a number!)


Upload Staff

First, you'll upload your staff.

Once you’ve corrected your CSV, first, upload your staff by selecting the blue Upload .csv button.

Scroll all the way down to the bottom of the page and make sure all is how it’s supposed to be. If the first row of your CSV is a header, select First Row is Header. When you’re done, select Next.

You’ll be asked to preview your data once more. When all looks correct, select Import.

Congrats, your staff is in!

Upload Classes

Scroll back up to find the Upload Classes section.

Select the blue Upload .csv button.

Scroll all the way down to the bottom of the page and make sure all is how it’s supposed to be. If the first row of your CSV is a header, select First Row is Header. When you’re done, select Next.

You’ll be asked to preview your data once more. When all looks correct, select Import.

Congrats, your classrooms are in!

Upload Students

Scroll back up to find the Upload Students section.

Select the blue Upload .csv button.

Scroll all the way down to the bottom of the page and make sure all is how it’s supposed to be. If the first row of your CSV is a header, select First Row is Header. When you’re done, select Next.

You’ll be asked to preview your data once more. When all looks correct, select Import.

Congrats, your students are in!

What Next?

Now that all of your data is in Typing Agent, it’s time to learn more about what this new program you have at your disposal. For a bit of a roadmap to guide you on all the new adventures your students will embark on, select the button below.

Still Stuck?

Here's a video walkthrough of the moving process,

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