Your Account

Q. Where do my kids and I log in?

A. If you click on your initials in the top right hand corner, select My Profile from the drop-down. From here, you'll find a web address. This is where you'll go to log in. It's advised that you bookmark this in your browser so that you can easily go there again!

Q: How do my students get started?

A. You should have received an email with login instructions for you and your students. It provides you with all of your login instructions, including your personal login domain, usernames and passwords. We recommend printing that out and keeping it near for easy reference. Please check both your inbox and your spam folder for that email.

Q. How do I print login cards for my students?

A. Printing student login cards can be done from your parent/admin panel. You can print your student "login cards" by selecting the check mark next to your student(s) name and select "Print Login Card" from the fly out menu on the right.

Q. What is my child's username? What is their password?

A. When you log in to your Typing Agent account, you will see your child's first name on the roster. Beneath this is his or her username. You will also see a field for Password next to the name. As mentioned above, printing login cards is a great way for your students to easily remember where and how to login.

Q. How do I change my password, e-mail or name?

A. You can change your password by selecting the initials at the top-right corner of your screen, and selecting My Profile from the drop-down menu. Here, you'll be able to update your password.

Q. How do I sign out of my account?

A. You can log out of your account by selecting the initials at the top-right corner of your screen, and selecting Log Out from the drop down menu. This will log you out of your Typing Agent account.

Q. I'm using a trial account. How do I purchase?

A. When you've made the decision to purchase Typing Agent, select the orange Purchase button in the top-left corner of your screen. This will direct you to a purchase request form, then create an invoice for your order. Once the invoice appears, simply pay your invoice using a credit card or the bank transfer option and your account will be automatically set up for 1 year.

Program Questions:

Q. Why are Games locked for my student?

A. Our Home Version was designed for students to complete their keyboarding lessons first and then as they progress in their skills and earn Experience Points, Games will automatically unlock for them. Students need to earn 1230 Experience Points and then the Games will automatically unlock for them.

Q. What Curriculum should my student have?

A. Kindergarten - 2nd grade students will have the K2 Mountain Curriculum & 3rd - 12th grade students will have the 3+ Foundations Curriculum.

Q. How does the keyboarding program work?

A. Upon registering for an account and selecting their grade level. Typing Agent takes over and automatically sets your students on their own keyboarding path based on their skills. Each student experience will be unique to their skills and will challenge them to become successful typists!

Q. How often should my students practice their keyboarding?

A. We recommend that students practice keyboarding 15-20 minutes per day 3-5 days per week.

Q. How many WPM should my students be typing?

A. Keyboarding is all about accuracy! We recommend encouraging your student(s) to focus on accuracy first, speed will come with time. Encourage your students to work up to a WPM goal of 5x their grade level. For example, a 1st grade student should have a goal of 5 WPM, while a 5 grade student should be able to type 25 WPM and so on.

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