Troubleshooting

Experiencing freezing, problems adding students, or any other technical issues? Check this out first.

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5 articles in this collection
Written by Char Waddell, Niki Frisby, Ryan Campbell and 1 other

Chrome won't load Typing Agent

When you try to use the program, you get a white screen and can do nothing.

Written by Gia Deleveaux
Updated over a week ago

iPad Troubleshooting (General)

What to do if your external iPad keyboards aren't working.

Written by Niki Frisby
Updated over a week ago

Tech Specs (General)

Supported browsers, operating systems, and domains to whitelist for optimal Typing Agent performance.

Written by Ryan Campbell
Updated over a week ago

FAQ (General)

Frequently asked questions

Written by Char Waddell
Updated over a week ago

Apostrophe and Other Keys Not Recognized (General)

What to do when your computer does not recognize common character keys. (i.e, ", *)

Written by Gia Deleveaux
Updated over a week ago